Your Emergency is Our Emergency
Two things are very important in the transportation industry. Safety for your drivers while on the road and customer satisfaction with their logistical needs. At National Truck Emergency Road Service, we understand the importance of getting your drivers back on the road safely and efficiently. With our in-house technical assistance, we have the confidence to help you keep your drivers satisfied. We take pride in our ability to handle all your vehicle maintenance and breakdown needs and we guarantee our work and your satisfaction with our one-hour response time.
We Always Put You First.
National Truck Service is a nationwide 24-Hour Emergency Road Service Company that specializes in heavy, medium, and light duty trucks and vans for local and national fleets. Here’s how it works:
- Tell Us What’s Wrong: Here at National Truck we have a highly qualified team of dispatchers who have seen it all and are here to help you. Our customers will call in, then give our dispatchers the details on the situation, and we handle the rest.
- We Find Who Can Help: We have been providing emergency roadside service for nearly thirty years and have developed a large network of technicians of all types across the country. Having over 60,000 members of our network allows us to find the best techs at the fairest rates wherever and whenever you need it.
- Help Is on The Way: When we find a tech in your area, we will give them the information they need to get for your driver’s service. When the tech is dispatched and aware of the situation our dispatchers wAill be in touch with you or your driver every step of the way.
- You’re Rolling: Once your vehicle is back on the road and taken care of, we will work with the tech to satisfy payment, so you don’t have to. We organize invoices and workorders to make it easy for you to find what the current status of your vehicle and what services we have done your you in the past.
The Numbers Matter
At National Truck every workorder that comes through our system is audited and recorded to ensure the information is accurate and that the service was handled properly. The data that this provides us allows our dispatchers to make sure that we are sending out the right technicians to take care if whatever service your driver requires or could end up needing.